Have questions or need support? We're here to help you succeed with your events. Get in touch with our team today.
We're committed to providing exceptional support to help you make the most of GatherX. Reach out through any of these channels:
Instant support through our app
Available 24/7 for urgent issues
Dubai, United Arab Emirates
Visit by appointment only
Fill out the form below and we'll get back to you within 24 hours.
Find answers to common questions about our platform and support
We aim to respond to all inquiries within 24 hours during business days. For urgent technical issues, we typically respond within 2-4 hours.
Please include your account email, a detailed description of your issue or question, and any relevant screenshots or error messages.
Yes! Phone support is available Sunday through Thursday, 9:00 AM - 6:00 PM GST. For after-hours emergencies, please use our emergency email.
Absolutely! Select "Partnership Inquiry" or "Other" in the contact form and mention you'd like to schedule a demo. We'll coordinate a convenient time.
Use the "Bug Report" option in the contact form and provide as much detail as possible, including steps to reproduce the issue and your device information.
Yes! We offer onboarding sessions and training materials. Contact us to learn about our training programs and resources.