Terms of Service

1. Acceptance of Terms

By accessing and using GatherX ("the Service," "our platform," or "the app"), you accept and agree to be bound by the terms and provision of this agreement.

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and GatherX ("we," "us," or "our") regarding your use of our event platform service.

2. Description of Service

GatherX is a comprehensive event platform that connects event planners and business owners in the United Arab Emirates. Our Service includes:

• Event Management: Tools for creating, managing, and promoting events
• Networking Platform: Connecting event planners with business owners and service providers
• Slot Booking System: Streamlined booking and scheduling functionality
• Communication Tools: In-app messaging and collaboration features
• Analytics Dashboard: Event performance tracking and insights
• Payment Processing: Secure transaction handling

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice to users.

3. Eligibility

To use our Service, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using the Service under applicable laws
• Provide accurate and complete registration information
• Maintain the security of your account credentials

By using our Service, you represent and warrant that you meet all eligibility requirements.

4. User Accounts

Account Creation

To access certain features, you must create an account by providing:

• Valid email address or phone number
• Secure password
• Profile information relevant to your user type
• Business verification documents (for business owners)

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Keeping your account information current and accurate

Account Types

• Event Planners: Create and manage events, access planning tools
• Business Owners: Book slots, send inquiries, participate in events
• Visitors: Browse events with limited functionality

5. User Conduct

When using our Service, you agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload malicious code, viruses, or harmful software
• Engage in fraudulent, deceptive, or misleading activities
• Harass, abuse, or harm other users
• Spam or send unsolicited communications
• Attempt to gain unauthorized access to our systems
• Use the Service for illegal or unauthorized purposes
• Create fake accounts or impersonate others
• Interfere with the proper functioning of the Service

6. Content Policy

User-Generated Content

You retain ownership of content you post, but grant us a license to use, display, and distribute it through our Service. You are responsible for ensuring your content:

• Does not violate any laws or third-party rights
• Is accurate and not misleading
• Is appropriate for a professional business environment
• Does not contain offensive, harmful, or inappropriate material

Prohibited Content

The following types of content are strictly prohibited:

• Illegal, harmful, or threatening content
• Discriminatory or hate speech
• Sexually explicit or inappropriate material
• Copyrighted material without permission
• False or misleading information
• Spam or commercial solicitations

Content Moderation

We reserve the right to review, remove, or restrict access to any content that violates these Terms or our community standards.

7. Intellectual Property

Our Rights

The Service, including its design, functionality, trademarks, and content, is owned by GatherX and protected by intellectual property laws. You may not:

• Copy, modify, or distribute our proprietary content
• Use our trademarks without permission
• Reverse engineer or attempt to extract source code
• Create derivative works based on our Service

User Content License

By posting content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute your content in connection with the Service.

Respect for Third-Party Rights

We respect intellectual property rights and expect users to do the same. If you believe your rights have been infringed, please contact us with detailed information.

8. Payment Terms

Fees and Charges

Some features of our Service may require payment. Current pricing is available in the app and on our website. Fees may include:

• Premium subscription plans
• Event creation and promotion fees
• Transaction processing fees
• Additional feature access charges

Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize charges to your selected payment method.

Billing and Renewals

• Subscription fees are billed in advance
• Auto-renewal can be disabled in account settings
• Fee changes require 30 days notice
• All fees are non-refundable unless otherwise specified

9. Cancellation and Refunds

Service Cancellation

You may cancel your account at any time through the app settings. Upon cancellation:

• Your access to paid features will continue until the end of the billing period
• Your account data will be retained according to our Privacy Policy
• No refunds will be provided for unused portions of paid services

Event Cancellations

Event-specific cancellation and refund policies depend on the individual event terms set by event organizers.

Refund Policy

Refunds may be considered in exceptional circumstances such as:

• Service outages lasting more than 48 hours
• Billing errors or duplicate charges
• Technical issues preventing service use

10. Privacy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information.

Key privacy commitments:

• We don't sell your personal data to third parties
• We use industry-standard security measures
• You have control over your privacy settings
• We comply with applicable data protection laws

Please review our Privacy Policy for detailed information about our data practices.

11. Disclaimers

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free service operation
• Security of data transmission or storage

We do not guarantee that the Service will meet your specific requirements or expectations.

12. Limitation of Liability

To the maximum extent permitted by law, GatherX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or security breaches
• Actions or omissions of other users
• Third-party content or services
• Unauthorized access to your account

Our total liability for all claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless GatherX, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your content or activities on the platform
• Your infringement of third-party rights
• Your interactions with other users

14. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in the app or contacting support.

Termination by Us

We may suspend or terminate your access to the Service if you:

• Violate these Terms or our policies
• Engage in fraudulent or illegal activities
• Compromise the security of the platform
• Fail to pay required fees

Effect of Termination

Upon termination:

• Your access to the Service will cease immediately
• You remain liable for any outstanding obligations
• Certain provisions of these Terms will survive termination

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Dispute Resolution

Before pursuing legal action, we encourage users to contact us directly to resolve disputes amicably. We are committed to working with users to find mutually acceptable solutions.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes through:

• In-app notifications
• Email communications
• Website announcements
• Push notifications

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms or need support, please contact us: